If your purchase has not met your expectations, you can make a return.
You can see the conditions and the different options available for you to return your items.
IN THIS ARTICLE
TERMS AND CONDITIONS FOR MAKING A RETURN
- You must manage the return before the established deadline:
- Online shopping: you have 10days from the shipping date of your order.
- Items must be in their original condition and include all labels.
- You have to make the return in the same market/region where you made the purchase.
SPECIAL TERMS AND CONDITIONS FOR RETURNS for certain article
Due to their special features, some of our items have to fulfil certain criteria to be returned:
party dress and party jumpsuits. will not be exchanged or returned plese refer size chart before purchase .
Remember: if you can't come to the store to make the return, someone else can do it for you.
HOME COLLECTION
We offer the option of returning your items using our home collection service.
cost of the return request is ₹ 100, which will be deducted from your refund.
If you have purchased as a registered user, you can request the return from Returns section of your account.
If you have made a guest purchase, you can request it by accessing the link that appears in any of the emails we sent you about your order.
Once you have made the return request, a carrier will pick up your package at the address of your choice within 24-48 hours.
You don't need to print any return label, the courier will bring it with them.
Bear in mind that this option is only available for online purchases.
It is not necessary to include a purchase receipt.